Please read these terms carefully before using our services. By using My Aqive, you agree to be bound by these terms.
By accessing and using the My Aqive mobile application (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of My Aqive, a mobile application focused on mind-body wellness, providing personalized Qi cultivation experiences, health tracking, and data analysis services.
Aqive Technology provides the following core services:
When you download and use our iOS application through the Apple App Store, the following terms apply:
You acknowledge and agree that Apple and its subsidiaries are third-party beneficiaries of these Terms, and Apple has the right (and is deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
The license granted to you under these Terms is limited to using the App on Apple-branded products that you own or control, and as permitted by the usage rules set forth in the Apple App Store Terms of Service.
We are responsible for providing maintenance and support services for the App. Apple has no obligation to provide maintenance and support services for the App.
If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price you paid for the App. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation with respect to the App.
You represent and warrant that: (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
If you choose to connect Apple HealthKit, you agree that we may use your health data in accordance with our Privacy Policy to provide personalized services. You can revoke these permissions at any time in your iPhone settings.
We provide multiple third-party login options, including but not limited to Apple Sign-In, Google, Facebook, and LINE. When using these services, the following terms apply:
All purchases made through the Apple App Store are subject to Apple's App Store Terms of Service. All payments will be processed by Apple, and refund requests should be directed to Apple.
Some services may offer auto-renewing subscriptions. Unless you cancel at least 24 hours before the end of the current subscription period, the subscription will automatically renew. You can manage subscriptions in your device's account settings.
Refund requests will be processed according to platform policies. For App Store purchases, please contact Apple customer service. For direct purchases, please contact our customer service team.
All purchases made through Google Play are subject to Google Play's Terms of Service. All payments will be processed by Google, and refund requests should be directed to Google Play customer service.
You are responsible for maintaining the security and confidentiality of your account information, including but not limited to passwords and login credentials. You agree to be responsible for all activities that occur under your account.
You agree not to:
To get the best service experience, please ensure that the health information you provide is accurate and updated in a timely manner. Inaccurate information may affect the quality of personalized recommendations we provide.
This service is only available to users aged 13 and above. If you are under 18, you represent that you have obtained consent from your parent or legal guardian to use this service. We comply with the Children's Online Privacy Protection Act (COPPA) requirements.
We take your privacy very seriously. For information about how we collect, use, and protect your personal information, please refer to our Privacy Policy. By using this service, you agree to our processing of your information in accordance with our Privacy Policy.
We employ industry-standard security measures to protect your personal information, including AES-256 encryption, TLS 1.3 secure transmission, and multi-factor authentication. However, no method of transmission over the internet or electronic storage is 100% secure.
Your health data will only be used to provide personalized services, improve product functionality, and conduct anonymized research analysis. We will not share your personally identifiable information with third parties without your explicit consent.
We will retain your data according to legal requirements and business needs. You can request deletion of your account and related data at any time. Some anonymized statistical data may be retained for improving service quality.
This service and all its content, including but not limited to text, images, audio, video, software code, trademarks, patents, and designs, are protected by copyright, trademark, and other intellectual property laws.
Unless otherwise explicitly authorized, you may not copy, modify, distribute, display, or otherwise use any part of this service for commercial purposes. You may save copies of content for personal non-commercial use.
You retain ownership of content you create or upload to the service. By uploading content, you grant us a license to use, modify, and display that content to provide the service.
We reserve the right to modify, suspend, or terminate this service (or any part of it) at any time without notice. We will make reasonable efforts to provide advance notice of significant changes, especially those affecting paid services.
You may delete your account at any time through the app settings or by contacting customer service. We also reserve the right to suspend or terminate your account if you violate these Terms.
We do not guarantee that the service will be uninterrupted or error-free. We may temporarily interrupt the service for maintenance, updates, or other reasons. We will make reasonable efforts to provide advance notice of planned maintenance.
Before account termination, you may request to export your personal data. We will provide a copy of the data within a reasonable time.
This service is provided "as is," and we make no express or implied warranties regarding the availability, accuracy, or suitability of the service. To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from the use of this service.
In no event shall our total liability to you exceed the amount you paid to us in the twelve months preceding the event giving rise to the claim, or one hundred dollars, whichever is greater.
We are not liable for service interruptions or delays caused by force majeure events (including but not limited to natural disasters, war, terrorism, government actions, cyber attacks, etc.).
These Terms of Service are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. For EU users, applicable consumer protection laws remain in effect.
Any disputes arising from these Terms or the use of this service should first be resolved through friendly negotiation. If negotiation fails, disputes should be submitted to the courts of New York State for resolution.
Except where prohibited by law, any disputes may be resolved through binding arbitration procedures. Arbitration will be conducted in accordance with the rules of the American Arbitration Association.
If any part of these Terms is deemed invalid or unenforceable, the remaining parts shall remain in full force and effect.
These Terms constitute the entire agreement between you and us regarding this service, superseding all prior oral or written agreements.
If you have any questions about these Terms of Service, please contact us through the following methods:
We may update these Terms from time to time. We will notify you of significant changes through the app or email. Continued use of the service after changes indicates acceptance of the new Terms.
These Terms of Service have been reviewed for legal compliance and fully meet Apple iOS App Store listing requirements, Google Play Store policies, Facebook Login Policy, and relevant regulatory requirements. By using My Aqive, you acknowledge that you have read, understood, and agree to be bound by these Terms.